ISS Marine Services

(Kuwait Maritime & Mercantile Co. (KMMC))

Inchcape Shipping Services is a leading provider of marine services and supply logistics, with 300 proprietary offices across 70 countries and a team of 3,500 dedicated professionals. Our global footprint allows us to support all customers across the world, with a permanent commitment to exceptional service.

Inchcape Shipping Services (ISS) Kuwait operates in all ports and international gateways - we leverage our local knowledge and relationships to deliver bespoke solutions to a diverse range of customers. We provide Marine, Offshore, Survey & Adjusters, Liner, Engineering and Cargo services either individually or packaged together to meet specific requirements.

We take a holistic approach to supporting your business, aided by specialist cross-functional teams.  Our experience allows us to provide tailor-made services whenever we’re assisting a single port call or a complex, multi-vessel, multi-location offshore project.

With over 50 years of service in Kuwait, we offer in-depth knowledge and assistance in a complex market and have access to an unrivalled network of contacts. ISS Kuwait trades under the name Kuwait Maritime & Mercantile Company (KMMC).

Marine & offshore services

The combination of an experienced management team and web-based operating systems ensures our customers receive the most up-to-date and accurate information, with a guarantee of high quality service. Our experience covers handling vessels at every commercial port in the Middle East and berth in Kuwaiti waters allowing us to offer a full range of value added services, including:

  • Full husbandry Agency

  • Protective Agency

  • Offshore Agency

  • Crew Logistics Services (CLS)

  • Ship Chandelling

Ports covered

  • All Ports in Kuwait

  • Mina Abdulla

  • Mina Al Ahmadi

  • Mina Al Zour (Mina Saud) Terminal

  • Shuaiba

  • Shuaiba (EQUATE Liquid Chemical Product)

  • Shuaiba Petroleum Pier

  • Shuwaikh

Liner services

Our established Liner division provides full agency services to Main Line and NVOCC operators covering Operations, Container Control, Documentation and Sales for import and export boxes. We operate within defined Quality Management System and HSSE procedures, and deliver timely and accurate information that enables customers to make informed decisions regarding their own operations.

Engineering services

We are a leading supplier of engineering products to the Oil & Gas, Water, Construction and Manufacturing industries in the Middle East and East African Markets. Our team of experienced, professionally qualified engineers use innovation, team work and dedication when servicing all customer requirements. We provide comprehensive solutions for:

  • Hydrocarbon and Process Industry

  • Water, Sewage and Energy

  • Instrumentation and Control Systems

  • Civil Constructions

  • Industrial Packaging and Materials Handling

  • Marine Services

Surveyors & adjusters

Our teams of qualified and experienced marine surveyors, cargo surveyors and claims processing staff provide solutions to the most complex insurance cases.

  • ISS are Lloyds Agents in Kuwait & Southern Iraq

  • Principals include cargo underwriters, P&I associations, ship owners and operators, charterers, construction and engineering companies

  • We investigate marine pollution incidents, damaged vessels, grounding investigations, salvage and wreck removals

  • Towage and off-shore marine operations

  • Heavy lift operations & On-hire / Off-hire condition surveys

  • Barge and industrial plant inspections

  • Forwarding insurance

Cargo services

Operating from major ports and airports worldwide, the ISS Ocean and Airfreight service offers value for money and flexibility. Our services include:  

  • Custom clearance and delivery  

  • Freight forwarding

  • Warehousing and distribution 

Customs clearance & delivery

We handle all aspects of import and export:

  • Sea / air / land

  • Hazardous

  • Perishable

  • High value

  • Time sensitive

  • Transits to Iraq

  • Live animals

  • Bayan / Baladiya services

Freight forwarding

Our team of experienced professionals is equipped with the skills and knowledge to deliver cost efficient services.

  • Full local logistics management

  • Local customs clearance, cargo handling, intermediate storage, transportation and site services  

  • “In-house” expertise for the handling of heavy, out of gauge, hazardous and sensitive cargo

  • Local assistance with procedural requirements for project related cargo

Warehouse & distribution

Our tailored services, with specific KPI’s for individual needs, come at a competitive rate. We operate an independent warehouse located in Shuwaikh:

  • Fully operational with racking, forklift and other necessary equipment

  • Online Warehouse Management System

  • Fleet of vehicles with specialised capabilities

  • Fleet management supervision with tracking and tracing

International & local – packing & removals 

Our removal and shipping company is firmly established in the Gulf region, with an excellent reputation locally. The support we offer includes:

  • Professional packing team

  • Door-to-door service

  • Secure storage facilities

  • Comprehensive insurance cover

Supply Logistics

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